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Refund & Billing Terms

Last updated: June 27, 2026

Plans & pricing

Current pricing is on the pricing page. Plus and Pro tiers, and the Health add-on, are sold as monthly or annual subscriptions. The free tier is free and remains usable indefinitely subject to its usage limits.

Billing & renewal

  • All payments are processed by Stripe. We never receive or store your full card number.
  • Subscriptions auto-renew at the end of each billing period (monthly or annually) at the then-current price until you cancel.
  • You'll receive a receipt by email after each successful charge.
  • If a renewal fails, we'll retry per Stripe's standard schedule and downgrade your account to the free tier if the charge ultimately fails.

Cancellation

You can cancel at any time from Settings → Plan in the app, or by emailing us. Cancellation stops the next renewal — paid features remain active through the end of the period you've already paid for. After that the account reverts to the free tier; your data is preserved.

Refunds

  • Monthly plans: non-refundable for the current period once charged. Cancel to stop the next renewal.
  • Annual plans: we offer a pro-rata refund of the unused portion within the first 30 days of a new annual charge if the service did not work as expected. After 30 days, annual fees are non-refundable.
  • Health add-on: follows the same rules as the underlying plan term it was added to.

EU / UK 14-day right of withdrawal

Consumers in the EU and UK have a 14-day right to withdraw from a distance contract. By starting to use the paid features immediately after purchase, you agree we may begin performance during this period and you waive the right to a refund for the portion already supplied; the unused remainder of an annual plan is still refundable for 14 days.

Disputes & chargebacks

If something looks wrong with a charge, please email us first — most issues are resolved within a couple of business days, and that's faster than a chargeback.

Taxes

Prices shown are exclusive of applicable sales tax / VAT, which Stripe may add at checkout based on your billing location.

Contact

Billing questions: digital.karllazer@gmail.com. Please include the email address on your account and the date of the charge.